Frequently Asked Questions
Everything you need to know about gear, shipping, and returns.
How do I know what size hockey skates to order?
Sizing varies by brand, but generally, hockey skates run 1 to 1.5 sizes smaller than your standard US shoe size. We recommend checking our detailed sizing charts located on each product page for brand-specific measurements.
Do you offer professional skate sharpening and profiling?
Yes, we offer custom sharpening and profiling services for all new skate purchases. You can select your preferred hollow or profile at checkout, and our expert technicians will prep your blades before shipping.
What is your return policy on sticks and protective gear?
Unused items in original packaging can be returned within 30 days. Please note that composite sticks often come with a limited 30-day manufacturer warranty against breakage, which we can help you facilitate if a failure occurs.
How long will it take for my gear to arrive?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for players who need their equipment before their next game.
Do you offer team discounts for bulk orders?
Absolutely. We provide special pricing for team sets, including jerseys, socks, and pant shells. Please contact our Team Sales department via the contact form for a custom quote.
Is it safe to buy a helmet online without trying it on?
While fit is crucial for safety, modern helmets are highly adjustable. We provide head circumference measurements for every model. If the fit isn't perfect, you can exchange it through our Fit Guarantee program.